![]() air carriers that have at least 0.5 percent of total domestic scheduled-service passenger revenues. Department of Transportation (DOT), Bureau of Transportation Statistics (BTS) by the 17 U.S. Millions of travelers rated the 'world's best' airlines. Airline on-time data are reported in 2021 to the U.S. These are the world's best economy and low-cost airlines, according to 13 million travelers Sign up now: Get smarter about your money and career with our weekly newsletter The Reporting Carrier On-Time Performance Dataset contains information on approximately 200 million domestic US flights reported to the United States Bureau. This means loss of business for the lower performing airline. Another case is that of customers taking connecting flights- again, on-time performance could be the difference here. Update: This story has been updated to reflect Spirit and Frontier's announcement of a planned merger. There is an economic cost associated with on-time performance- for example, passengers are more likely to take airlines which have better on-time performance over others. Combined, they would become the country's fifth-largest airline. Next year's rankings might be a little more condensed: On Monday, Spirit and Frontier announced plans to merge in a deal worth $6.6 billion. Delta placed third and fourth in those two categories, respectively. Delta passengers were also the least likely to be involuntary bumped from a flight in 2021, according to the rankings.Īlaska Airlines recorded the fewest tarmac delays of more than two hours, and Allegiant Air was the least likely to mishandle passenger's baggage. In the most recent edition, Delta claimed the top ranking in five of the seven categories, boasting the most on-time arrivals, the fewest cancellations and extreme delays, and the fewest complaints. Meanwhile, Delta reclaimed the top spot in the rankings after dropping to second place a year prior, when Southwest topped the list. The pandemic was also responsible for many delayed flights throughout 2021, due to both crew availability and altered travel plans from passengers. Of course, JetBlue wasn't alone in that respect: The surge of Covid's omicron variant forced widespread cancellations for most airlines.
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